Noviani, Lusy, Dion Notario, and Wanda Aurina. “Patient Satisfaction in Telepharmacy Vs Conventional Pharmacy: A SERVQUAL Analysis”. Jurnal Farmasi Indonesia 18, no. 1 (January 30, 2026): 67–74. Accessed October 27, 2026. https://jfi-online.org/index.php/jfi/article/view/572.